Billing Terms & Conditions

1. General

By placing an order on the Happypaws website, you agree to these Billing Terms & Conditions. These terms apply to all purchases made through our online store.

We reserve the right to update or modify these billing terms at any time. The version in effect at the time your order is placed will apply to your purchase.

2. Pricing and Currency

All prices displayed on our website are shown in the currency presented at checkout.

Prices:

  • Include applicable taxes where required by law

  • Do not include shipping fees unless explicitly stated

  • Are subject to change without prior notice

The final total, including applicable taxes and shipping fees, will be clearly displayed at checkout before you complete your purchase.

3. Payment Methods

We accept secure payments through Shopify Payments. Available payment methods may include:

  • Credit cards

  • Debit cards

  • Other payment options displayed at checkout

We do not store full credit or debit card details. All payment transactions are securely processed by our payment provider.

4. Payment Authorization

By submitting your payment information, you authorize Happypaws to charge the full order amount, including applicable taxes and shipping fees, to your selected payment method.

If a payment is declined or fails:

  • The order will not be processed

  • Products will not be reserved

  • The order may be canceled automatically

5. Fraud Prevention

To protect our customers and our business:

  • All orders are subject to fraud screening

  • Additional verification may be requested when necessary

  • Orders identified as suspicious or high-risk may be canceled

We reserve the right to refuse or cancel orders if fraudulent activity is suspected.

6. Billing Information Accuracy

You agree to provide:

  • Accurate and complete billing information

  • A correct billing name and address

  • Valid payment details

Providing false, incomplete, or inaccurate information may result in order cancellation.

7. Chargebacks and Disputes

If you experience any issue with your order, we encourage you to contact Happypaws customer support so we can assist you.

Chargebacks or payment disputes are handled in accordance with the policies of Shopify Payments and the relevant card issuer.

8. Refunds

Refunds are processed in accordance with our Refund and Return Policy.

Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your bank or card issuer.

9. Contact Information

For billing-related questions or concerns, please contact us using the details below:

Business Name: Happypaws
Address: 209 McBee Pl, Dallas, GA 30132, USA
Email: contact@happypawssanctuary.com
Phone: +1 817-618-9599